Terms of Use

These Terms of Use constitute a legally binding agreement between you, whether personally or on behalf of an entity (“you”), and Leto Store (“we,” “us,” or “our”), regarding your access to and use of the website www.leto.my (the “Site”).

By accessing or using the Site, you confirm that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree, you must discontinue use immediately.

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site constitutes acceptance of any changes.

Use of the Site

The Site is intended for users aged 18 and above. If you are under 18, you must obtain consent from a parent or legal guardian.

You agree not to:

  • Use the Site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Disrupt or interfere with the Site’s functionality

Products & Availability

We aim to display product details as accurately as possible. However:

  • Colors may vary depending on device display
  • Product specifications may differ slightly

All products are subject to availability. We reserve the right to:

  • Limit quantities per order
  • Discontinue products without notice
  • Adjust pricing at any time

Orders & Payments

All prices are listed in Malaysian Ringgit (MYR).

We accept payment via:

  • Credit / Debit Card
  • Online Banking (if applicable)

By placing an order, you agree to:

  • Provide accurate billing and shipping information
  • Pay all charges including shipping fees

We reserve the right to:

  • Cancel or refuse any order
  • Correct pricing errors even after payment

Shipping Policy

Orders are typically processed within 1–3 working days.

Delivery timelines may vary depending on location. While we aim to deliver within the estimated timeframe, delays may occur due to unforeseen circumstances.

We are not liable for:

  • Delays caused by courier services
  • Incorrect shipping information provided by the customer

Return & Exchange Policy

We offer a 7-day return policy from the date of delivery.

Eligibility for Returns

To qualify for a return:

  • Item must be unused, unworn, and in original condition
  • All original tags and packaging must be intact
  • Proof of purchase is required

Non-Returnable Items

  • Sale or discounted items
  • Worn, washed, or damaged products (not due to defects)
  • Socks and innerwear (for hygiene reasons)

Return Process

To request a return, contact us at:

📧 info@leto.my

Include:

  • Order number
  • Reason for return
  • Photos (if applicable)

If approved, we will provide return instructions.

Return Shipping

  • Customers are responsible for return shipping costs
  • We are not responsible for lost return parcels

Refunds

  • Refunds are processed within 5–7 working days after inspection
  • Refund will be issued to the original payment method

Damaged or Incorrect Items

Please inspect your order upon arrival.

If you receive a defective or incorrect item, contact us within 7 days with photos. We will arrange a replacement or refund accordingly.

Intellectual Property

All content on this Site, including:

  • Logos
  • Designs
  • Images
  • Text

are the property of Leto Store and may not be used, reproduced, or distributed without permission.

Limitation of Liability

To the fullest extent permitted by law, Leto Store shall not be liable for:

  • Indirect or incidental damages
  • Losses arising from use of the Site
  • Delays or interruptions beyond our control

Contact Information

For any questions or concerns:

Leto Store
📧 Email: info@leto.my
📞 Contact: +6014 290 9051